Knowledge Management

Knowledge Management is about people, using technology to enable more efficient processes so that they are better able to capture, store, retrieve, use, reuse and share both explicit and tacit knowledge for the financial and business interest of the company (Hylton, 2002). When it concerns product development, knowledge management addresses the needs of product development teams to capture, store, and effectively utilize knowledge in the organization. The research questions of interest include: what types of knowledge are generated in an organization? How much of these are captured and reused? What knowledge is not captured that should have been otherwise?

Design Collaboration

The current design scenario of ever increasing customer requirements and continuous reduction in products life, forces companies to develop more complex and innovative products with high quality and low cost concurrently, in order to meet the above challenges with an ever decreasing time to market. Collaborative design is an area that has high potential impact in enabling companies achieve this. Companies should utilize all competence available, work in teams and scout for talent across the globe to face these challenges. Collaborative design is a process in which products are designed through collective effort of many designers. Distributed collaborative design is a process in which products are designed through collaboration among design teams that often work in parallel, using various engineering tools distributed in separate locations, across various time zones around the world. A large number of factors influence the collaborative design. Currently the relationships among these factors are not well-understood.

The current research interests include: understanding and structuring interactions among designers during co-located and distributed design collaborations, and the knowledge processes that occur during these interactions.

Knowledge Management

Managing Customer Knowledge in Small and medium enterprises

Understanding and supporting the knowledge needs of designers

Design Collaboration

Consumer products

Aerospace systems

Knowledge Management

Understanding the Needs of Organization for Capture and Reuse of Product Design Knowledge (ADA, India)

Collaboration with Prof. Udo Lindemann Technical University of Munich, Germany

Knowledge Management

A taxonomy of organizational product development knowledge

"KRIT" model of how knowledge is processed in an organization, in terms of knowledge, requirements, interactions and tasks

The types of knowledge processed in practice, the extent to which these are captured and reused, and how well knowledge that should be captured is currently captured

Idea Retrieve: A tool to retrieve captured knowledge through the proposed taxonomy of knowledge and the KRIT Model

Design Collaboration and Knowledge Management Publications

Design Collaboration and Knowledge Management

Past Members

Gokula Vijayakumar AV